I signed up to the Dewalt website and inputted my tool model numbers on my account. Back. repair invoice or job card) is required to claim the DEWALT limited warranty on a repair.15.3 The 1 Year Service Contract is not applicable to DEWALT repairs.15.4 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT repairs.15.5 Unless specified in sections 15.1 to 15.4, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the limited warranty on DEWALT repairs.16. Buy Dewalt Australia Dewalt has a long history in Australia and TradeTools have been partners with this iconic tool company for much of that journey. Product. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the "D"-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the "D"-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. 5 Star Service Agent SBD Service Centre Drop off & Collection Point MyD E WALT benefits. Not sure of your product number? Home; FAQ; Service Support. Any good tradie knows that taking care of their tools will help them last longer and not get damaged. 12. The DEWALT Warranties set out in this document are provided to persons who have purchased the DEWALT products specified in this document from an authorized DEWALT reseller. For warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). How would you like to proceed? The trouble I'm having however is with Warranty Registration. Search for retailers near you by postcode or city. Register all of your D E WALT tools and accessories. Refer to separate warranty conditions for DEWALT products.16.6 Unless specified in sections 16.1 to 16.5, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the 90 Day Limited Replacement Warranty on DEWALT service parts. Filter your results. | Privacy policy, All accessories (including those sold with the product), Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products, Radial Arm Saws / Stationary Products /Nailers. The 90 Day Limited Replacement Warranty covers manufacturing or material defect only.16.2 The 1 Year Service Contract is not applicable to DEWALT service parts.16.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT service parts.16.4 Separate warranty conditions apply to all DEWALT service parts that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished service parts. Change your location Australia, Australia &... Authorised Access D E WALT. Statutory Warranties:19.1 Our goods come with guarantees that cannot be excluded under Australian Consumer Law. Trading Post, eBay etc) that are not authorized DEWALT resellers in Australia, New Zealand or the South Pacific Islands. Become part of an exclusive club, for those who are serious about their tools. 8. 13. Our versatile range of cordless garden and landscaping power tools offer unbridled versatility, high performance and reliability. Limited Warranty on DEWALT Service Parts:16.1 DEWALT service parts are covered by a 90 Day Limited Replacement Warranty. This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. Joining the MYDEWALT community lets you register products for an extended warranty, and gives you the opportunity to actively help shape DEWALT products and services. For further detail of warranty coverage and warranty repair information, visit www.dewalt.com or call 1-800-4-DEWALT (1-800-433-9258). Authorized Laser Service Agent This is the Australia site. General Warranty Qualifications:18.1 DEWALT reserves the right to inspect any actual or associated products, repairs, service parts or accessories on which a warranty claim is being made, in order to assess eligibility of the actual item for warranty and to ensure appropriate resolution of the warranty claim.18.2 If a claim is made under a DEWALT warranty, DEWALT may at its discretion only, opt to replace the product (either with the same product or with a similar product(s) up to the same purchase value as the original product), or to refund the purchase price if for any reason an effective repair (as assessed by DEWALT), is unable to be achieved.18.3 DEWALT reserves the right to review and amend its warranty policies and periods on all products,repairs, service parts & accessories, from time to time as DEWALT considers appropriate. This product is warranted for 3 year from the date of purchase. See section 13 for more information.16.5 For the purposes of warranty, DEWALT batteries & chargers are considered to be DEWALT products (not DEWALT service parts). COPYRIGHT© 2019 DEWALT. After 30 days they would have to go to a DEWALT Factory service center for warranty repair. English-Australia; Toggle navigation. AU. This warranty does not include damages to the product resulting from accidents, misuse, and use of inappropriate accessories, normal wear of its components for regular usage or repairs performed by non - authorized service centers by DEWALT. In general:1.1 The 3 Year Limited Warranty period applies for 3 years from the date of purchase from an authorized DEWALT reseller.1.2 The 3 Year Limited Warranty covers the costs of labour and materials only where they are used to repair a manufacturing or material defect in the product.1.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the productpurchased & the place of purchase) from an authorized DEWALT reseller is required for all warranty claims.1.4 The 3 Year Limited Warranty period is not extended if for some reason the product is replaced during or after the original 3 Year Limited Warranty period. Close search options. To send administrative information to you, such as changes to our terms, conditions and policies. AU. You are entitled to a replacement or refund for a major failure and compensation for any other loss or damage. The right accessories make all the difference. See section 13 for more information.14.4 DEWALT batteries that have been damaged due to ¡°venting¡± (as assessed by DEWALT) are not covered under DEWALT warranties. Products excluded from the 30 Day No Risk Satisfaction Guarantee:The following DEWALT branded products are excluded from the 30 Day No Risk SatisfactionGuarantee. For brushes only: brushes will only be replaced under the 1 Year Service Contract if more than 50% worn.5.3 Damage caused by accident, misuse, neglect, abuse or shipping/freight accident. NOT A MEMBER YET, CREATE YOUR ACCOUNT NOW… MyD E WALT benefits. DEWALT products and accessories are available online and at retailers nationwide. Yes, I would like to receive exclusive promotions, news and the latest product information by email from DEWALT. Products excluded from the 3 Year Limited Warranty Period:The following DEWALT branded products are excluded from the 3 Year Limited Warranty Period. From saws to screwdrivers, our hand tools are designed for precision results, day in, day out. The DEWALT Warranties are not provided to persons purchasing DEWALT product for resale purposes. The excluded items are: 3. Simply subscribe to MYDEWALT, follow the instructions to register your product, and add it … This is the Australia site. With contactless and in-store service options, every Service Center strictly adheres to current CDC health and safety guidelines. At our DEWALT® Service Centers we offer top-notch service and repairs to give you the expertise and results you expect. 3 years free service on certain dewalt battery packs – dcb200, dcb203, dcb204, dcb204bt, dcb205, dcb205bt, dcb206, dcb230, dcb606, dcb609, dcb612 (they mention some batteries have 2 years warranty, some 3 years warranty, etc.) done Register products for an extended guarantee - … Refer to separate warranty conditions for these products. To ensure that you have access to all the features of the site, upgrade your browser to the latest version of Microsft Edge, Chrome or Firefox. 15. Choose your search option. The following are trademarks for one or more DEWALT power tools, accessories, anchors and concrete adhesives: The yellow and black color scheme; the “D”-shaped air intake grill; the array of pyramids on the handgrip; the kit box configuration; and the array of lozenge-shaped humps on the surface of the tool. The 3 Year Limited Warranty excludes:2.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 3 Year Limited Warranty.2.2 Damage caused by accident, misuse, neglect, abuse or shipping/freight accident. English-Australia; Toggle navigation. The 90 Day Limited Replacement Warranty covers manufacturing or material defect only. Keep your tool running in top shape with services like cord repair, brush set replacement, and more. 1. First name* Choose your search option. The 3 Year Limited Warranty:The 3 Year Limited Warranty is a repair warranty that applies to DEWALT branded products, unless specifically excluded from the 3 Year Limited Warranty as qualified in the following product warranty information. 10. This product has a three year warranty on any defects due to faulty materials or workmanship from date of purchase. In general:4.1 The 1 Year Service Contract applies for 1 year from the date of purchase from an authorized DEWALT reseller.4.2 The 1 Year Service Contract covers the costs of labour, materials and lubricant only as assessed by DEWALT as being necessary to service the product to a sound mechanical and electrical condition.4.3 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the product purchased & the place of purchase) from an authorized DEWALT reseller is required for all 1 Year Service Contract claims.4.4 The 1 Year Service Contract is not extended if for some reason the product is replaced during or after the original 1 Year Service Contract warranty period. A defective product meeting the warranty conditions set forth herein will be replaced or repaired at no charge in either of two ways: The first, which will result in exchanges only, is to return the product to the retailer from whom it was purchased (provided that the store is a participating retailer). Close search options. 11. How would you like to proceed? DeWALT will repair, without charge, any defects due to faulty materials or workmanship for three years from the date of purchase. Returns should be made within the time period of the retailer's policy for exchanges. By clicking Sign Up, you are agreeing to the collection and use of your data in accordance with DEWALT's Privacy Policy. Processing your order or other transactions, including warranty and product registration, claim, or request, and providing related customer service. I want to buy a spare part; I need my tool repaired; Warranty Information; I need to register my tool ... After sales service | 2020 . 5. Concrete Drilling Dust Extractor Systems & Connectors. DeWalt cordless power tools will help you to get any project up and running in no time. Filter your results 9. Limited Warranty on DEWALT Batteries:14.1 DEWALT branded Premium Yellow Top NiCad & Li-ion batteries that are low in capacity (less than 80% of marked rated capacity), and are over 2 years old according to the date code of the battery, are considered to have incurred fair wear and tear, and are therefore not covered under DEWALT warranties.14.2 All other DEWALT branded NiCad & Li-ion batteries that are low in capacity (less than 80% of marked rated capacity), and are over 12 months old according to the date code of the battery, are considered to have incurred fair wear and tear, and are therefore not covered under DEWALT warranties.14.3 Separate DEWALT warranty conditions apply to all DEWALT branded batteries that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished batteries. If the tool becomes defective due to faulty materials and/or workmanship, within the warranty period, DEWALT will undertake to correct the defect without charge. Service Agent Locator. See section 13 for more information.17.5 For the purposes of warranty, DEWALT batteries & chargers are considered to be DEWALT products (not DEWALT accessories). Get the service you need and deserve. DEWALT has granted the following products to be manufactured and sold under license with the stated warranties, under the same terms and conditions as the 1 year warranty on DEWALT POWER TOOLS, but over the stated period for each licensee. For further detail of warranty coverage and warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). Change your location Australia, Australia &... Authorised Access D E WALT. English-Australia; Toggle navigation ... Service > DEWALT > Service Agent Locator. The DEWALT Footwear warranty does not cover damage due to holes worn in toes, burn marks, punctures, cuts, and abrasions from outside causes or misuse and/or abuse by the wearer. Part. It looks like you’re browsing from another country. Dewalt is one of the most recognised and leading power tool brands in the world, being the flagship brand of probably … This warranty does not apply to accessories or damage caused where repairs have been made or attempted by others. 90-Day Service warranty of all factory overhaul repairs. How would you like to proceed? This warranty does not cover part failure due to normal wear or tool abuse. Get support on your DEWALT products here. You can opt out of receiving communications at any time. Warranty Repairers:11.1 Only service technicians at DEWALT Company Owned Service Centres or at authorized DEWALTWarranty Agents can perform warranty repairs.11.2 A list of the contact details for DEWALT Company Owned Service Centers and authorized DEWALTWarranty Agents can be found on our website.11.3 Authorized DEWALT Warranty Agents may vary these Terms and Conditions at their own expense. As a MYDEWALT user, you can extend the warranty on some of your DEWALT tools to 3 years. For further detail of warranty coverage and warranty repair information, call 1-800-4-DeWALT (1-800-433-9258). Venting occurs when excessive current draw on the battery pack (through misuse or abuse of the tool the battery pack is attached to) causes a build up of pressure &heat within the battery cell(s), resulting in battery cell(s) damage and / or leakage.14.5 Unless specified in sections 14.1 to 14.4, all other warranty conditions and exclusions in sections 1.1 to 11.3 apply to the limited warranty on DEWALT branded batteries. Register products for an extended warranty, Leave reviews and be part of the community. They can be returned to the retailer, with a receipt up to 30 days for an exchange or refund. Register all of your D E WALT tools and accessories. The DEWALT DCK2111L2T-XE 12V XR Brushless Sub-Compact 2 Piece Combo Kit With 2 x 3Ah Batteries Find out more navigate_next FInd the product for you ; Be amongst the first to hear about the latest products from D E WALT… The 1 Year Service Contract excludes:5.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 1 Year Service Contract.5.2 Replacement of worn parts is not covered by the 1 Year Service Contract where it is deemed by DEWALT that the product is still in mechanically sound condition. Registering your purchase with MyDEWALT links your products to important information such as: quick and easy access to manuals, parts and documentation; view related accessories and products to your registered tools; easily rate and review your DEWALT … 16.1 DEWALT service parts are covered by a 90 Day Limited Replacement Warranty. For the purposes of the 30 Day No Risk Satisfaction Guarantee, non-approved accessories, attachments,batteries & chargers are defined as those not specified by the instruction manual.8.4 Products that have failed or are damaged due to excessive use within the 30 day period. COPYRIGHT© 2019 DEWALT. The 30 Day No Risk Satisfaction Guarantee excludes:8.1 Freight costs between the consumer and the place of purchase, between the consumer and a DEWALT Company Owned Service Centre, or between the consumer and an authorized DEWALT Warranty Agent, are not covered by the 30 Day No Risk Satisfaction Guarantee.8.2 Products that have been damaged after purchase by accident, misuse, neglect, abuse orshipping/freight accident. ... Warranty Information keyboard_arrow_right ... Email address Yes, I would like to receive exclusive promotions, news and the latest product information by email from DEWALT… Refer to separate warranty conditions for these products. 3 YEAR LIMITED WARRANTY. access to proof of ownership, warranty service as well as safety notices and recalls 1 Add Your Product Enter Your Model Number Or Product Name Enter Find the perfect accessory for every job below. 6. For the purposes of the 3 Year Limited Warranty, misuse, neglect and abuse are defined as using the product in a manner not specified by the instruction manual.2.3 Damage caused by use, misuse or abuse of non-approved accessories or attachments, including but not limited to, non-genuine batteries & chargers. This warranty does not cover part failure due to normal wear or tool abuse. 16.3 The 30 Day No Risk Satisfaction Guarantee is not applicable to DEWALT service parts. Limited Warranty on DEWALT Repairs:15.1 Workmanship on, and materials used in, a warranty repair on any DEWALT product conducted by an authorized DEWALT warranty repairer are covered by the DEWALT limited warranty on repairs for 90 days from the date of the repair.15.2 Evidence of the date of the previous repair (e.g. 4. 16.2 The 1 Year Service Contract is not applicable to DEWALT service parts. Refer to separate warranty conditions for DEWALT products.17.6 Unless specified in sections 17.1 to 17.5, all other warrantyconditions and exclusions in sections 1.2 to 11.3 apply to the 1 Year Limited Replacement Warranty on DEWALT Accessories. For the purposes of the 30 Day No Risk Satisfaction Guarantee, excessive use is deemed to have occurred when a product is assessed by DEWALT as displaying wear & tear that is considered abnormal for a product of its age, when used in the regular manner and in the normal application the product was designed for.8.5 Any product where a modification to the original product has occurred, or where the product casing has been opened, or where actual or attempted repair work on the product has been carried by anyone other than a DEWALT authorized service technician, or where a repair used non-genuine DEWALT parts.8.6 Products from a kit where the manufacturing date code of the product being claimed under the 30 Day No Risk Satisfaction Guarantee is more than 9 months older than other products in the kit.8.7 Products purchased outside of, or parallel imported into, Australia, New Zealand or the South Pacific Islands.8.8 Products purchased from an unauthorized DEWALT reseller, including on-line trading companies or individuals (e.g. Just subscribe at MYDEWALT, follow the instructions on how to register your new product and add it to your Tool Overview within 4 weeks of purchase*. For the purposes of the 1 Year Service Contract, non-approved accessories, attachments, batteries & chargers are defined as those notspecified by the instruction manual.5.5 Products from a kit where the manufacturing date code of the product being claimed under the 1 Year Service Contract is more than 9 months older than other products in the kit.5.6 Products purchased outside of, or parallel imported into, Australia, New Zealand or the South Pacific Islands.5.7 Products purchased from an unauthorized DEWALT reseller, including on-line trading companies or individuals (e.g. 19. If the tool becomes defective due to faulty materials and/or workmanship, within the warranty period, DEWALT will undertake to correct the defect without charge. Change your location Australia, Australia &... Authorised Access D E WALT. Take a look at some of our most popular Power Tool categories below, including our innovative and versatile XR FLEXVOLT range. Why Register your DEWALT tool and /or product? The 1 Year Service Contract ¨C Labour & Parts at No Cost:The 1 Year Service Contract applies to DEWALT branded products, unless specifically excluded from the 1 Year Service Contract, as qualified in the following product warranty information. AU. You are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.Your Purchase RecordDate of Purchase:Model Number:Type Number:Retailer:IMPORTANT: Retain the purchase receipt and this warranty booklet for future reference /warranty claims. Users can extend the warranty of their DEWALT tools for upto 3 years. This is the Australia site. Compressors: DEWALT heavy duty industrial tools are warranted for one year from date of purchase. How to request warranty:10.1 Take the product back to the place of purchase or direct to a DEWALT Company Owned Service Centre or an authorized DEWALT Warranty Agent.10.2 Proof of purchase (a copy of the tax receipt detailing the date of the purchase, the product purchased & the place of purchase) from an authorized DEWALT reseller is required for all warranty claims. 14. See section 13 for more information.12.7 Unless specified in sections 12.1 to 12.6, all other warranty conditions and exclusions in sections 1.2 to 11.3 apply to the 1 Year Limited Warranty on DEWALT branded Radial Arm Saws/ Stationary products. Three Year Limited Warranty. 17. The warranty on new DEWALT pressure washers is as follows: DEWALT pressure washers model year 2008 (black frames) have a 2 year all components covered warranty. But this really doesn't make sense to me because there really isn't any way to register my specific tool's (and batteries) serial numbers or any requests for proof of sale. The choice of service technician is at DEWALT¡¯s discretion and may include external agents or independent contractors.12.6 Separate warranty conditions apply to Radial Arm Saws / Stationary products that at the time of purchase were sold as Rebuilt, Reconditioned, Ex-Display, Factory Seconds, ¡°Q¡± & Blemished Products. Trading Post, eBay etc) that are not authorized DEWALT resellers in Australia, New Zealand or the South Pacific Islands. View our support section for warranty info, product manuals and FAQs, find a service center, or to contact DEWALT customer support. Not sure of your product number? 7. Refer to separate warranty conditions for these products. For the purposes of the 3 Year Limited Warranty, fair wear & tear is defined as degradation consistent with that expected for a product of its age, when used in the regular manner and in the normal application the product was designed for, as assessed by DEWALT.2.5 Consumable items supplied with, or as part of, the product that are wearing items and have failed due to fair wear & tear. It looks like you’re browsing from another country. Filter your results the trouble I 'm having however is with warranty registration be excluded under Consumer. Products excluded from the 1 Year service Contract is not applicable to DEWALT service are! An exclusive club, for those who are serious about their tools made within the time of... Be returned to the DEWALT website and inputted my tool model numbers on ACCOUNT... As changes to our terms, conditions and policies applicable to DEWALT parts! Receipt up to the collection and use of your data in accordance DEWALT! 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